At Safavieh Furnitue Shop (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website livingsroomsets.com or make a purchase from us.

By accessing our site and using our services, you consent to the practices described in this policy. Our approach to privacy reflects our dedication to providing a seamless, secure, and stylish shopping experience for our global community of design-conscious customers.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically through your use of our website:

  • Personal Identification Information: Name, email address, shipping address, billing address, and phone number when you create an account or place an order.
  • Payment Information: Credit/debit card details (processed securely through our payment gateways), PayPal account information. We do not store full credit card numbers on our servers.
  • Transaction Information: Details about products you purchase, order history, and return requests.
  • Technical and Usage Data: IP address, browser type, device information, pages visited, time spent on site, and other analytical data.
  • Communication Data: Records of correspondence when you contact our customer service team at [email protected].

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders for our modern velvet sofas, rustic industrial tables, bean bags, and other furniture.
  • To provide customer support and respond to your inquiries.
  • To improve our website, products, and services based on your usage patterns and preferences.
  • To send you transactional emails (order confirmations, shipping updates) and, with your consent, marketing communications about new products and promotions.
  • To prevent fraud and enhance the security of our website.
  • To comply with legal obligations and enforce our terms of service.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. We may share your data with:

  • Service Providers: Trusted partners who assist in payment processing (e.g., credit card companies, PayPal), shipping carriers, email delivery services, and IT support. These providers are contractually obligated to protect your data.
  • Legal Compliance: When required by law, regulation, or legal process, we may disclose information to authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred to the new entity.

We only share information necessary for these purposes and ensure that all third parties adhere to strict data protection standards.

4. Data Storage and Security

Your data is stored on secure servers located in the United States. We implement industry-standard security measures to protect your information:

  • Encryption technology (SSL) to safeguard data during transmission.
  • Regular security assessments and monitoring to prevent unauthorized access.
  • Limited access to personal information to authorized personnel only.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously work to maintain the highest level of security possible.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct inaccurate data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
  • Data Portability: Request a transfer of your data to another service provider.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for site functionality, such as adding items to your cart and processing payments.
  • Analytical Cookies: Help us understand how visitors interact with our site, allowing us to improve design and navigation.
  • Marketing Cookies: Used to display relevant advertisements based on your interests (you can opt-out through your browser settings).

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.

7. International Data Transfers

As a global brand, we serve customers worldwide (excluding Asia and certain remote areas). Your data may be transferred to and processed in countries outside your residence. We ensure that such transfers comply with applicable data protection laws and provide adequate safeguards.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date. We encourage you to review this page regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to our dedicated customer service team:

Email: [email protected]
Address: 3269 Pike Street, San Diego, US 92111

Thank you for trusting Safavieh Furnitue Shop with your personal information. We are committed to helping you create a beautiful and comfortable living space while protecting your privacy.